Auntie Anne's - West Brome

Hidden charges/credit card fraud by Auntie Anne's inside the mall in Nashua, NH. For anyone who purchase pretzels from these guys, please use cash and if you use credit card please pay attention to your credit card statement. These guys at Auntie Anne's are committing credit card fraud by placing hidden charges on your card. They will either overcharges or double charges your credit card.

Pretzel was decent , service was poor. I get it’s a pretzel shop in the mall with teens working but there’s no need to give people their order with a side of attitude.Everyone works … a lot of times their jobs are a lot harder than pressing buttons and asking cash or card , but u don’t see them giving people attitude… just petty google reviews ?

Very disappointed with the service I was given today. Went to order the mini pretzels dogs was told there was none available and it would be a 20 minute wait. I said ok and left. Went and had lunch with my family came back and was told the dogs were in the oven and would be another 5 to 10 minutes I said ok walked around the mall came back and asked if I could just pay for the mini pretzel dogs now and wait. Was told they weren't being made yet. I'm not upset about not getting the mini pretzel dogs as I ended up just getting the pretzel nuggets which sufficed. I'm upset at the fact that not only did I wait for around for nothing but that I was lied to for no reason. Very disappointed in this location for their service I have been to this franchise in quite a few different locations and never had an experience like this.

Brianna was amazing helped me get a pretzel, and told me about the rewards points. The pretzel was fresh and fluffy, had everything out before opening time. Will be returning

Such a pleasant experience with such cheerful management and staff. Shout out to Brianna for exceptional service. Definitely will return in the near future.