99 Restaurants - West Brome

Do not order from this location. We ordered online through the 99 website for delivery. An hour after order I got a text from door dash that they sent 3 drivers and 99 didn’t know where my order was. When I called the manager tried to blame door dash and told me it was picked up and should be at my house when it was never made or picked up. In the end when I told him what information I had he finally decided to make the food. Our delivery came over an hour later than it was supposed to in the first place. I will not use this 99 ever again.

I’m sitting in the Rotterdam, NY location. It’s 1230 and the restaurant is half empty. The incredibly rude hostess (a cranky old woman who sounds like she’s smoked a pack of cigarettes) is telling everyone that there is a 10 minute wait to be seated. I’m counting 21 empty booths. When I asked why the 21 empty booths can’t be sat, she replied, “because there is a wait.” There shouldn’t be a wait…there are empty tables. Seat them. When I pointed at the empty tables, she said because there is a line of people waiting. There are also 3 guys dressed in business wear (probably some kind of management position) who aren’t helping the situation at all. Now she’s screaming that “[she] needs her helpers!” This is THE MOST disorganized I’ve ever seen this place. Now she’s telling people it’s a 20 minute wait. They haven’t set anyone since I sat at the bar. The bartender is great and the beer is ice cold.

Well our server was very inappropriate. She took 20 minutes talking to us before taking our drink order. She talked about her sex life multiple times, very explicit things. Then kept cutting off my friend while he tried to order his food. Overall did not enjoy the experience as it was our first time going to the 99. The food was amazing, but the restaurant itself was dark and dim as well. Would go back only for food.

Reliable and standard fare. Guaranteed to have holiday specials. Food is decent and fairly priced.

Just picked up Corned beef and cabbage dinner for St. Patrick's Day and I'm very disappointed. Corned beef is dry and carrots hard.The desk staff lovely though.