Xanadu - WEST BADEN SPRINGS

I enjoy being greeted at a business when I walk in, especially if it 's a Starbucks related coffee shop in a high end resort. However this was not the case, even though there was only one other customer in the room with me, the two attendants still found no time to say, good morning. When I asked for a standard coffee latte, I was informed that the espresso machine was broken but if I wanted to walk all the way around the hotel to a different location they 'd be happy to supply me with the cafe latte. I opted to go go for a regular coffee with room for cream. I was not offered a choice of coffee but coffee but I figured it was good in any case so no matter. I went to the condiments station to dress my coffee and was disappointed to find only creamers in the little plastic containers you find at a Loves travel stop or a Denny 's... Bummer. Oh well. I still got some coffee, but truthfully it isn 't much better than what I brewed in my room with the little packets. I wouldn 't be such a snob about it, but we are in a high end resort and I expected better here.

Pricey but worth a stop. Glad we stopped in. Some delicious truffles and interesting stuff to look at while there.

Service is terrible. I was triple charged and they told me I needed to go my bank to fix it. So, a quick cup of coffee is now going to cost me an hour of MY time to go to my bank to fix THEIR mistake. Go only if you have time to waste later.

Picked up some chocolates and cookies for dessert this evening. A friendly and knowledgeable employee assisted us in picking out the perfect treats to snack on tonight.

Everything looked so yummy!! I'm finally eating one of my truffles and it's sooooo good. I need to go back for another six pack before I leave. I got a birthday cake, wedding cake, Italian cream, carrot cake, red velvet, don't remember the last one. Whenever you're at West Baden Hotel, definitely stop in.