Arashi Kushiyaki - Wellington

I highly recommend going to this restaurant the service is great, food is delicious and everything is at a reasonable price. It is a very busy restaurant but they somehow get the food out pretty fast and the plating is quite pretty. They also have lovely wines and desserts one of my favourite dish was the Kushiyaki skewers. Recommend going for a girls night out or even with kids for great sushi.

One of the worst Japanese dining experiences I've ever had. We ordered 2 bento sets. The food came out suspiciously fast and wasn't hot. The miso soup tasted like it was from a cheap supermarket packet and had no flavour. The teriyaki beef was supposed to be sirloin steak cooked to your liking, but I honestly don't think I was served actual sirloin. It was more like flavourless almost raw strips of meat. The salad tasted days old and the only thing we could really stomach was the rice. Sadly won't be going back....

I ordered a meal set that was served with luke warm soggy rice and ingredients. The sauce was diluted with water. It’s not authentic Japanese food. The waitress was busy with checking her phone, and hence I couldn’t give any feedback. I have almost wanted not to pay. I feel frustrated for restaurants that doesn’t respect Japanese food/culture. It’s one of the worst experience in a Japanese restaurant!

Three stars is being generous. Food and service were both not great. There are other restaurants in Wellington that provide both better for less.

The most upsetting Japanese dinner in life : Poor service disrespectful we didn’t feel welcome at all thought out the whole night. Two of us sat nearby the entrance with another table of 6, waitress only asked the big group if they are okay for them to open the door for airflow but not us. As if we were not exist. Upon payment, we asked where the surcharge from, the attitude of the cashier was irritating. The way she expressed that there is surcharge for paywave is like, ‘are you stupid?!’ There was no signs in front of the pin pad. That was not fair for customer. Not the matter of how much extra we have to pay, but gesture of courtesy. Or even honesty. Not authentic Nigiri rice was too wet to stick together. Broke into pieces when lifting it up. Rice is also tasteless. Katsu curry was so thin but still dry as inside. The crumb basically not sticking to the pork. It is so soggy. The rice for the sets were dry. Not freshly cooked, been left in the rice cooker for too long. Not fresh Had both nigiri set and sashimi. Not fresh. Period.