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Bidra med feedbackDO NOT move here, the residents are very rude. Due to Covid 19 you can not use amenities. Staff is very rude . Floors were cleaned but no sign put up. Tenants bully new tenants. Unaware of certain policies and never received them , yet penalized for not following every Code. Air conditioning unit constantly breaks. It looks beautiful but it's like an antique. You can just look at the place you can't and don't have the right to enjoy it.
I am so fortunate to live in a community that values its residents. The staff consistently exceeds my expectations and they make living at the Estuary so enjoyable. During Covid, the staff and residents did everything possible to keep us safe, informed, and kept us engaged in various events. Mgmt also enforced new Covid protocols which allowed us to use the amenities and enjoy what we could during this difficult year. I absolutely love living here.
Any issues I had were immediately addressed. Management has been very nice and a pleasure to work with. All the maintenance staff in 1575 are really nice and keep the building clean. Moving in during COVID was a bit stressful and I wish I could have met with leasing in person before doing so to have a proper tour and look at apartments but that was due to my scheduling. Overall most of the tenants are super nice and lots of dogs which is great. Amenities being closed (the gym) makes sense since it would be difficult to keep that clean. Besides that gorgeous views and decent size studio. The fees are a little ridiculous like the alarm you must use or paying for trash but if you're looking at a building like this is known you'll be paying for that stuff so just do your homework and negotiate your apartment rate.
Beware! Your few thousand dollars you pay in monthly rent only will cover the 4 walls in your apartment. This apartment complex now nickels and dimes every resident for every single utility. (This wasn't the case the first 4 years I resided here) now I know it's time to get out! Here is a list of utilities you will pay extra each and every month on that is not included in your rent: Alarm Income- $20, non-negotiable even if you do not use or set up the alarm system. Sub metered water service Allocated sewer service- This is a new expense they threw on us about a year ago. Allocated sewer service means they are billing each resident for the entire community usage and then dividing the expense amongst everyone. Each month this charge varies. A studio apartment will end up paying at minimum $20 each month! Can't imagine what a 1 bed and 2 bed has to pay. Trash flat fee- Another new expense they threw on us a year ago. $8 a month for a studio. Oh and by the way each trash room has piles of stinky trash sitting on the floor, sometimes you can't even open the door to get into the room, so that $8 a month definitely hasn't improved that process of a pig sty. Heater Hot Water Administration Fee- $4.95, was a dollar less a few years ago. This fee goes towards them sending you a bill via email each month. With all these itemized charges the least they could do is not charge us to receive a bill! I highly recommend everyone think twice about moving here. If you look at all the recent reviews posted you will see low star counts compared to years ago when this was a great place to live. It's really a shame.
I am unbelievably happy here! The apartment is gorgeous, modern, new, and spacious. The building is extremely well kept by a kind and friendly staff, the amenities make it feel like a luxury hotel, and the location cannot be beat! Also the fact that there are activities that are hosted by residents such as barre class and yoga on the grass are amazing and fun. Maintenance is prompt and exceptional and will go above and beyond to help, and management is extremely responsive. Also the grounds are beautiful and walkability is incredible, and the garage is easy to access and convenient, and feels safe and clean. I would recommend this place to everyone who is moving here because I have had a phenomenal experience!