Plaza Premium Concept Lounge

Nice place to take a break while travelling. Was greeted by Mr Manpreet Singh who saw me waiting in queue and the person assigned at reception was busy. He moved from his counter to handle the situation and greeted me. Its just sutuation awareness. Thankyou Mr Manpreet

I have to say that Pearson’s Premium Lounges are not the greatest. The service in here is very subpar. Feels pretty cramped, crowded. No one passes through and cleans the tables or private chairs regularly and drink/ice machines need maintenance.

Only 2 staffs at the shilft that I checked in, but they didn’t work together, they took turn. The line was too long and too slow, about one scan per 10 minutes. The dinning area was too crowded, the lounge bay was ordinary. I felt regret that I didn’t enter Maple Leaf Lounge.

Food quality and selections are decent for a quick bite, but can’t compare to the wide selections you get from Asian Lounges.Free soft drinks, water refills, coffee and espresso, and juices are available in the drink station area.In a separate station, there are pretzels, chips, cookies, bread, and soup.There is a bar for alcohol drinks.Tip: On a Sunday, around noon, the place was at capacity, so they were letting people in when others leave. We waited about 15 minutes before getting in, so plan to arrive early if possible.

I hadn’t been here in a few years, but Wow…. This place has gone down hill. The shelves have no food. All the glasses and cups are gone. It’s loud. This place used to be a nice respite from the hustle and bustle of the airport, but now it’s like a cheap diner…