King's Wok - Warren Park

So this is my go to place for my Chinese food and it’s always fresh and made to order. I’ve never had a problem until April 20, 2024. I placed my order at 9:30 PM. I ordered a large shrimp, fried rice and three shrimp eggrolls. By the time I made it home the store was closed only to discover my rice being hard and stale. I then called the very next day because they were closed by the time I made it home to let them know that I usually love their food but last night the food was not good immediately the manager gave me attitude and said they cannot replace it, but he could replace it with a small I would need to bring in what was left over. Which is fine if he didn’t start off with the attitude and say I’m really not supposed to do this for you since you ate the rice. This is the type of customer service that I hate. You are giving me a small solution with an attitude instead of apologizing and making it right in addition to that you want me to bring in rice from the next day I still have the rice) that is poor customer, service, and very low level, thinking that someone needs to travel the food back

Best I’ve found on west side. Clean kitchen, food looks good and tastes better. Prices are a bit higher but worth the extra cash and drive in my

Terrible customer service, and they did not provide my full order and refused to make it right by providing me My egg rolls that I had paid for.

The food was good but not the best. The environment was clean and the employees were friendly.

Great food. Turn on the heater. it was REALLY cold for dine in.General Tso Chicken was great. could be a little