Panda Express - Waipahu

Aloha peoples; so we all know what Pandas offers and it is just Cali style Chinese or Asian food that is good and usually always satisfying. Don't get me wrong, it's not true Chinese, but it's still good. This place can sometimes be fast and good, but sometimes the staff can be slow or inconspicuous for its customers who are in line. You're worried about phone instructions, and for me, that's not a no. You always have to focus on customers in front of you.

Chow mine was on the dry side. Dine-In not availabe. Wrong order was also taken over. When entering no greeting and place just felt Hmphe, not exciting. So the food tasted like they worked.... Bland!

Well maintained and friendly service. Limited menu, but most favorites are still there. Online order works well and well ready to expect time. Many parking on weekend depsite COSTCO masses next door.

Great customer service, tho app can be glitchy and does not always offer the same options as the store. High turnover smaller precooked batches of fresh food. It's always Panda. You know what you get when you order here. 1 large, clean unisex bathroom, but no changing table options. Much seating, room for strollers and often cleaned when we have been. Better for groups than other pandas in the area. Free parking, although parking can be tight and since Costco is nearby, the parking can sometimes be a little MadMax. Staff here are nice, although some language barriers at times. Fresh vege and cheap prices, with better seating than other Panda Expresses in the area.

We went to this location on our way home tonight. Came in about 8:15pm and they close at 9pm. The store was very clean. The selection of sides were not as large as going during a normal time (which I expected bc of the time). The employee, Carmen (I believe she?s a manager) asked if we wanted samples, gave them to the kids and also let us know that fried rice was currently being made. She then asked if we were ready to order. A few dishes we normally order was empty on the line and Carmen asked how many orders of that food (string bean chicken and super greens) we wanted and had the cook make the appropriate amount. I did not expect this at all! I?ve never experienced such great customer service from any panda location! I have had the employees at a few other locations tell me that whatever was out on the line was all that would be served (even if it looked like It has been sitting for a while and I accepted it and understood because they were close to closing time). But not here! They were friendly and had excellent customer service. My son even mentioned that their fried rice is good and has lots of flavor. We normally go to the mililani location bc it?s closer but he hates how they make their rice. The past couple times it has had no flavor! We will definitely be going back to Waipio. The staff are friendly, the inside is clean with a large seating area and the customer service was exceptional. The only complaint is the parking lot is small and can get hectic as certain times but tonight it was a breeze!