Kfc - W Canton

I ordered online and an employee at the drive thru at first had no clue about the mobile order; that was already paid for. Then he said you had to come inside to get it, but the doors were locked. How would an employee not know the dining room doors are locked? The food was ok. We did get extra chicken; I guess counting was a bit confusing to the employee as well. We got original recipe. It wasn't as flavorful as I remember it used to be 7

I ordered take out on kiosk. Went to register to pay and worked just stared at me. No greeting or may I help you. Then when handed me food, seemed annoyed me being there.