KFC - Vine Creek

The Mackay community should be aware of what they are getting when they visit the KFC drive-thru on Nebo Rd. We waited in a long line assuming the food must be worth the wait. A young boy took our order through the speaker. We ordered a Christmas in July Feast for $53, asked to swap our potato and gravy for standard gravy, requested 2 extra small gravies, and a 600ml bottle of water. We specifically asked for ALL ORIGINAL RECIPE chicken. When we received our order, we found a large potato and gravy instead of the requested gravy, along with 2 small gravies. Additionally, all the chicken wings were Hot and Spicy, and the larger pieces were undercooked. We were very disappointed and could not fully enjoy our meal. We did not complain at the restaurant, but if KFC does not reach out to apologize and provide a credit on our order, we will not be returning. We will also share our experience to inform others about the poor service. Our order number was 964.

No chicken pieces available at 9.30 at night Please sell the business to someone that will provide a service

I have been 45-minute inline and only just being served now not good enough need more KFCs in Mackay

Surprisingly not bad kfc have really picked there game up since maccs come to oz and i would say its a quik easy selection ocasionally

So slow. No one getting any food. All orders were taken, but yawning staff slowly trying to filful orders. Terrible service. Couldn't have gone any slower if they actually tried.