Dunkin' - Village of Massena

The drive through is taking like 10 min per car. Not sure it could be slower

Co workers always appreciate when I bring donuts from here in for the office. Coffee options are good as well.

Ask for liquid sugar in your ice coffee they give you cane sugar Wich doesn't absorb so it just sits in the bottom of your cup . When you ask them to fix it they make it wrong two or three times fixing it . Call a manager to complain about the rude an in accurate service and they don't care . Don't give these unprofessional rude workers your time or your business .

Super busy, had several workers but only one on register. She wasn’t able to fix problem with gift card purchase so she got the manager, Lance. He was a delight *sarcasm* Huffed and puffed and literally pushed the girl out of the way. I felt bad for the young cashier. He wasn’t very professional and appeared that he was miserable.

If you love waiting for 27 minutes for one black iced coffee, this is the Dunkin for you! Clean it up