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Bidra med feedbackI was excited to see Jang Mo Jib opening in Chinatown but when I went to have dinner with a friend on Thursday left me feeling very upset to have to share
Bad bad bad worst then Hon. All server were busy eating and no service. What korean resturant sell Chinese also.... Save your money/time and eat elsewhere.
Walked over here on my lunch break because I was craving Korean food.
I am extremely disappointed by my experience at Jang Mo Jib this weekend and will not be returning based on how it was handled by staff. We went as a group of six for a late lunch, and had to ask multiple times over the course of 30 minutes to get menus and then finally for someone to come by and take a drink and food order. We were patient and polite, and looking forward to eating none the less.After enjoying our meal, we came up to pay. She showed me what I would be paying and I payed with my card. I was planning to pay a tip with cash, but once the receipt printed out, it showed that she had added an automatic 15% gratuity on my card on top of tax without showing me the amount first. She had added it after I had said yes on the machine to the original amount. I asked questions and pointed out that it was not normal business practice to press OK to a dollar amount that a customer had not agreed to and she said that that was how they always took payment for groups over 6, that they put it in without customer consent.I called back today to speak to a manager to point that this was inappropriate, however she dismissed me and said that they do this for 'all customers' and reluctantly said that 'if I really had a problem with it I can come down and they will return my tip'. It is not the tip that I was upset about, however the fact that someone had pressed yes to a dollar amount being charged to my card without my consent.
Moronic video whit loud music. Long wait before ordering. The food came out at different time. So one person was eating and the other one was watching the other one eat. Cashier was rude - reluctant to give change for fear of not getting a tip. Unrefined language skills. Food wasn't bad, it came nice and hot.