The Malt Shovel - Uxbridge

After working in the hospitality industry for over 30 years, I understand that the staff may be tired by Sunday afternoon. However, the language from the kitchen and the lack of attention to food quality were unacceptable at any time. The service was unprofessional and not worth the money. The sirloin steak was overcooked and the crumble dessert was disappointingly shallow. I will not be coming back to this restaurant.

The calamari looked like popcorn and quite a small portion and the spicy chicken was tasty but small quantity. The Camembert was, however, tasty. In the end we had to leave before our desserts came as waiting over half an hour for 2 desserts is not reasonable or good customer service.

Had to wait ages to get drinks and even longer to get the food. One of the starters was only luke warm but the other one had just been cooked. The triple fried chips were not crispy. Unfortunately, the service and quality of the food has dropped since I last came.

3 of us had the prawn linguine and it really wasn’t the best. Not that it was “disgusting” as such. Just no flavour at all. I have tasted better ready meals. The prawns where clearly made separate because they held a lot of flavour themselves.

The experience at this restaurant was overall good, despite the staff initially trying to seat us too close to other customers. Although one of the staff members accidentally spilled drinks on my friend's clothes, he was very apologetic. The food was delicious and the atmosphere was pleasant. I would definitely consider returning in the future.