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Bidra med feedbackWe have been living in the bay for the past 10 years and have tried most of the restaurants along the Esplanade. Some have been good, while others not so much. We often find ourselves in the mood for fish and chips, and have tried Maddigans a few times. However, we were disappointed when we received a large amount of chips that seemed to have been cooked twice or reheated. We ended up feeding them to the Ibis birds. Despite our complaint, the staff did not seem very interested in addressing our concerns. As a result, we have switched to a seafood restaurant and have been going there regularly. It's important for restaurants to prioritize customer satisfaction if they want repeat business. Some customers may be tourists, but others will take their place if they are not satisfied.
The service was very slow and they were out of many seafood dishes. I would not return or recommend this restaurant to friends or family.
Seafood was fresh, but crumbs had no special taste. Prawns were not completely cooked. Staff friendly and prices were ok.
Have been in Hervey Bay (Scarness) for a week. Just finished our second meal from this place. The fish (local snapper) was beautifully fresh, moist and tasty. The chips we had last time were golden and crisp, but the star tonight was the homemade scallops...(potato cakes where we come from). Never had better. The service was efficient, quick and friendly. Highly recommended.
Fish and chips ordered here with our visitors and we all agreed that it was over priced for the quality of food received. Fish was okay but batter was very greasy and the chips obviously reheated, how many times? With the number of fish and...chip choices in this area why would you pay high price for inferior quality. We will not be back with or without our visitors.