Dunkin' - University Heights

Damn, quick af!! I didn?t even have time to pull my card out and my coffeee/food was ready. Corporate must be really emphasizing that timer clock they?re imposing on their poor employees, lol great job guys!

The food and drinks are solid and they are fast. The person that takes the orders at the drive thru probably needs to get paid more to do a better job. She was very short, spoke too fast, and just seemed angry. It?s a shame. Customer service is a hard joband it turns people into bitter fragments of themselves. I?m sure she is a decent person but it is clear she hates her job andshe takes it out on the customers. It?s a very unpleasant ordering experience.

Very small Dunkin drive thru area and the drinks and items here are way more expensive than any other Dunkin store. The one I usually go to a medium iced coffee is 2.99 here is 3.50… Crazy.

Appalling service. I order ahead as I have many times and when I arrived they said they didn't have my order and even though I showed my receipt they refused to fill the order. I'm in total awe. I had to contact corporate to get my money back. I don't know what the hell kind of business this is but I won't be returning. Which is a shame because it was a daily visit for me.

Good breakfast sandwich. Quick with great and friendly service.