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Bidra med feedbackI was impressed with the lobby when I walked in. The moody lighting, bar, mismatched lounges, and the candy bar all added to the atmosphere. Troy and Rose gave us a warm welcome. Due to recent heavy rain, we were upgraded to a split level loft room. We had a pleasant surprise waiting for us in the room for my birthday. The room was clean with great amenities, including a free mini bar and a gift bag. The bed was comfortable and the shower had good pressure. We enjoyed a free drink during social hour and were given a tasty toasted cheese sandwich to go with our wines. We also tried some delicious cocktails. The continental breakfast had a variety of muesli, breads, spreads, and other items. The location was convenient, within walking distance of the city and the light rail. I would definitely stay here again.
I have to say, for a small hotel, the attention to detail and attentive staff were amazing. They provide a free mini bar that is restocked daily with options like lager, wine, Red Bull, and coke. The room also had a bag of crisps and chocolates waiting for us. The hotel is full of history and I appreciate how well it has been preserved, with lovely old rustic beams and a timber floor. The location is excellent, just a couple of streets back from the harbor.
We had the most wonderful time at Ovolo. It has everything that you'd expect from a good city hotel (central location clean comfortable good aircon quiet rooms). However what makes it truly great is its staff. They were all super friendly, caring and accommodating people, and they went above and beyond to make our stay as lovely as possible! They wrote us a lovely message on the mirror one night, gave us free beers, let us use the shower after checking out before our flight back to Melbourne etc.... We'll be definitely back next time we're in Sydney! Thank you Ovolo! Helena and Rob
A great experience in a great location! The rooms are clean good sizes, love the art work on the walls,staff are great very nice great service, has everything you could need,dinning/lobby is a relaxing calming experience to enjoy your time. Definitely looking forward to going back for a longer stay very soon. This hotel is a must!
Excellent customer service. I booked a hotel room on a deal but forgot to notice the deal was associated with a no cancellation policy. I always book with free cancellation policy but of course the one time I don't I get COVID. They were nice enough to allow a rebook within 3 months, honouring the same deal with no penalty. Very grateful