Einstein Bros. Bagels - Tyler

Delicious! My 1st time trying, I expected a tough bagel like I've had in the past from a package.. this was really very good! I had a bagel with egg,cheese and avocado.

The food was fantastic, and the customer service was top-notch. Despite it being Memorial Day with only two staff members working, you would have never guessed it. They managed everything seamlessly, as if they had a full team on hand. They also greeted us with bright smiles the entire time. Truly exceptional service!

I visited early in the day for breakfast. The food was decent, but nothing special. The service was average. However, the restaurant's appearance left much to be desired; it seemed like it hasn't been renovated in over 20 years.

I had the most frustrating catering experience ever. Despite being told multiple times over the phone that the driver was on their way to our location, they never arrived. We ended up having to meet the driver four miles away to pick up the food, which ultimately came an hour after our event had already started. It took weeks to reach a manager, and they refused to refund any part of our payment, including the delivery fee. The only thing they offered was a 15% discount on our next order and to waive the delivery fee for that order. I will definitely not be ordering from them again.

I ordered through DoorDash and requested my food to be extra toasted, but this is what I received. I took a bite, hoping I could manage it since I'm at work and really hungry. I've never had a problem like this before. Who would send out something that looks like this?