Mallows - TUNBRIDGE WELLS

This hotel restaurant offers average quality food and subpar service. It is not recommended to book a table or dine here. Instead, opt to order from the bar menu or visit restaurants in Tunbridge Wells. There is not much else to say about this establishment, as it is best to steer clear.

We had a nice meal here during the stay. the menu had a reasonable choice and the portion size was good. one of us had burger, the other gamble and a steak. all well cooked. the personal was very attentive. the restaurant had no atmosphere as there were no music and few people were in there.

Great eating, with exceptional tasting gluten free options, very cheap. if you book at check-in, you will get a discount.

The restaurant seemed promising at first, but it was quite cold inside. I ordered a dish called "crispy chili cow," but when it arrived it was not actually crispy. When I mentioned this to the waitress, she insisted that it was how the dish was always prepared. I asked for a different starter, and after some back and forth, I was served a disappointing black pudding scotch egg. The main course, a filet steak with peppercorn sauce, was also a letdown. The sauce was overpowering and the side dishes were bland. To make matters worse, we were charged a 10% service fee that was not warranted, as the service was subpar. Overall, I was not impressed with the food or the service and would not recommend dining at this restaurant if you are staying at the hotel.

Okay so the price wasn't drastically expensive, but for £15 you don't expect to have a dry burger.. chips were amazing though! the waiters are great, cannot fault them at all. Best part of the whole night was the white chocolate ice cream, one of...the best deserts i've actually ever had. so i guess the ice cream made up for the dry burger!