Elixyr Tulum

We have made a reservation for 7 pm (Monates) before the trip to Tulum according to many good recommendations and today we have shown ourselves to a closed restaurant bar without notice that they would be closed. We travel to celebrate a birthday, and tonight is this night that was very sad to go to their doors to find out that they are not open for our special day. We hope, of course, that everything is fine with the business and hope for the best for them, but that was a really terrible way to spend a birthday.

The decoration of the space is outstanding, and service is very friendly and attentive (though there is a catch, see below). Food itself is beautifully presented although its taste/quality is a step below the looks. Not bad, above average, but perhaps they should reduce the length of the menu and focus more on taste and quality. Music was fantastic. We had an unpleasant surprise when the bill arrived. They automatically charged a 20% tip for the kitchen staff, and then a compounded 15-20% on top of that which we got to choose, for the server. All-in-all, you can easily end up paying 40% in tips. I find this practice inappropriate and borderline a scam. For the restaurant: re-taste and make tweaks to your dishes for better taste. But please adjust your prices so you can pay your staff a fair wage, and adopt normal tipping practices.

Incredible ambiance! The food was great and the service was even better.

El lugar es muy bonito, el ambiente es excelente, el personal es muy amable, las bebidas son deliciosas y la comida es maravillosa. El salmón es de las cosas más ricas que he probado en mi vida, lo recomiendo muchísimo.

We made a reservation for 7pm (months) before traveling to Tulum after many good recommendations, and showed up today to a closed restaurant bar with no notice that they would be closed. We are traveling to celebrate a birthday and tonight is that night, which was very sad to walk up to their doors to find out that they aren’t open for our special day. We, of course, hope everything is alright with the business and hope the best for them, but this was a really terrible way to spend a birthday.