Tim Hortons - Trenton Canada

They never have food available after 3pm and even in the morning certain bagels are always sold out also front counter staff is way overworked and underpowered countless times i've seen 5-6 people standing talking in drive thru not helping front counter i will be going to a different location from now on. Service: Take out Food: 1 Service: 2 Atmosphere: 1

This location is our GO TO location each morning. We frequent this location on a daily basis. Most of the staff know us and our coffee order without having to even ask. The weekday morning staff are all friendly, amazing people! However, it becomes frustrating when the very few decide to argue with us about the accuracy of our order. Our coffee order never changes; a medium and large dd with caramel. If you drink coffee, you know how you get your coffee and you know how you like it. So there was this new male “manager” on this evening (whom we’ve never seen before) and he argued that it’s ONE shot of caramel in each of our coffees, when indeed it’s always been “3 pumps for medium; 4 pumps for large”. As I mentioned above, our order never changes. $5.25 for two mediums, $5.55 for a medium large. For some reason, this manager thinks we’re supposed to pay for each shot of caramel into our coffee . How is a manager not aware of the CORRECT syrup to coffee ratio ? I think it should be posted in each store right by the syrup area, that way all employees are on the same page and don’t end up arguing with the customer over it. It’s distasteful customer service when a new manager comes into a location that does not usually work there, and takes it upon himself to argue with a regular customer about their coffee. Tim Hortons, please post the syrup-to-coffee ratio on the wall in the restaurant for employees to view!

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5

Just another Timmies. Nothing to complain about. Vegetarian options: It's a Tim Hortons. Not known for vegetarian food, but not utterly terrible. Dietary restrictions: Big chains are usually good about this. Parking: Plaza Kid-friendliness: Yes Wheelchair accessibility: Ground floor Service: Dine in Meal type: Other

One of the most time efficient Tim Hortons I've ever been too! But please, grill your wraps a bit longer ! Food: 3 Service: 5 Atmosphere: 4