Tim Hortons - Trenton Canada

My experience is awful. Most of the employees are rude and lots of times serving you very fast and giving the wrong order. They need better training.

I am not often in this area but we were in Walmart and wanted to try one of Tims specialty donuts. The donut which was like a Boston cream but possibly with a baileys cream. The donut was good. They had some other donuts I did not recognize. I may have to come back to a Tims for them. I swear the donuts are getting smaller. The Tims was typical of all the rest. Semi quiet which was suprising being in Walmart. It was all Ok. Nothing special, ok donut. Ok coffee. Ok service.

I do not understand why the store closes at 10 but the kitchen closes at 8 and dinning room at 8:30. You should post it in the schedule. I was having a coffee because there was nothing to eat and at 8:20 a lady said that I should leave because the dinning room closes at 8:30. It's her time to clean. These type of things should be posted online so I will know that I won't have to go. Thank you

I came to buy a coffee and something to eat around 8 pm and when I went to order a sandwich they told me that the kitchen was already closed, I ordered my coffee and a croissant I sat in the dining room area and at 8:20 pm a One of the employees tells me that I have to leave in 10 minutes because they close this area, which is their cleaning time. I don't understand why they say they are open until 10 pm when at 8 pm they no longer sell and at 8:30 pm you have to leave. Very bad service, if you can go somewhere else.

I have been several times in the past month. Please ask your staff to refrain from wiping their nose then touching my food or coffee without washing their hands. I also saw them dump a miss order rinse the cup and lid and put it back for reuse. I gave them several benifits of the doubt this was more than onetime. I didn't enjoy my chunky pumpkin latte either.