The Park - Tralee

Went for a lunch with my husband and both ordered see bass from lunch special menu, they served fish that wasn't fresh, waitress only told us sorry. That shouldn't happen in 4star hotel. Won't go there anymore.

Firstly, I think the hotel is lovely but I did not stay, I simply went in for lunch but wanted to give feedback. I ordered a chicken burger and a curry, both seemed to be reheated from yesterday. The rice was old and dry and the burger was as tough as old boots in a stale bun. Very poor and not cheap. No excuse for this, a hotel like this shouldn't be making rookie errors like this, very disappointed.

We had a celebration dinner at the Park Restaurant I can honestly say it was the nicest meal I have had in a long time the staff where so attentive and helped with my dietary requirements. Food was delicious came out roasting hot portions was very big . Everything was A

Worst service in kerry 4 members of staff working on the floor in bar/ restaurant nobody behind the bar.couldnt give order for food or a drink eventually decided to call a pint and give the food order when barman came back with the pint of Guinness,but alas that sat for 20 minutes before a different server caught my attention and he had to pour it down the sink and pull a new one but he then continued with his duties and left that to settle for 10 minutes obviously no management experience to train the staff there should be a permanent presence of staff behind well I thought I was in kerry obviously I was wrong

I've always been a big fan of The Rose Hotel and always have had a pleasant experience. I bought a friend for dinner. We waited over 40 minutes for our starters. The staff completely forgot about our main course and we waited over an hour. The food isn't as nice as it used to be. The waitress was very apologetic and called the manager over. I was given a 40% discount which was a nice gesture seeing how we didn't enjoy ourselves. Overall it will be a while before I return as this was a disappointing experience