Arby's - Town of Vestal

Ordered the French dip and it's the second time they didn't send the dip sauce. They don't answer the phone so you can complain. Very poor service.

The amount of hustle and attention to detail in this Arby’s is superb, they should pay their employees double!!

They would have scored higher if they didn't forget the condiments.

Ordered the 2 for $6 fish sandwiches. The tartar sause was excessive, causing the bun to be soggy and messy to eat. Did not finish the sandwiches.

We stopped in on a Monday afternoon , the drive through line wrapped around the building so we went inside, the staff were all fighting with one another. One of the staff in the back kept threatening to quit. Multiple staff were swearing. They couldn’t keep track of orders. We waited over 20 minutes for an order and had to give staff our receipt so they could fulfill the order. I even asked if there was a manager in the building with employees behaving the way they were. Supposedly there was someone there but he never came out. Have never experienced such a scene or poor customer service even in a fast food restaurant