Panera Bread - Torrington

The food here is very good. But it is also very expensive for what you get. 2 cups of soup paired with 2 half sandwiches. One Refresher drink, (Strawberry, lemonade, mint, yum) and a brownie for $23. I got the dessert because it?s supposed to be .99 butI asked for the kitchen sink cookie and the cashier apologetically said that ?for some reason? THAT cookie wasn?t included inthe promotion. All this would have been okay, but there was more lettuce than chicken salad on the sandwich. I asked for butterand a knife to go with the side of bread that comes with the soup. I was given 3 tsp sized pats and no knife. I stood waitingfor the person to come back to me to ask for the knife at least and I was never acknowledged again. Good service and morechicken on the sandwich would have raised the rating.

Horrible experience. My steak and cheddar was cold, I had to ask them 3 times to re heat it. The boy with the long hair said disgustingly rude remarks over to another employee because he had to remake it again. It?s not my fault you kept giving me acold sandwich! And then to say rude comments in the back is unprofessional. The tomato soup had was way less than a cup. I endedup spending $30 on food that was made bad, and then got treated poorly by an employee. I am never coming back here again, andthat boy should be better with words working in a the food industry.

I love her grilled cheese and creamy tomato soup. They have wonderful service, and their always clean, they really wanted me the feeling.

Panera Bread has been experimenting with its menu in an attempt to reinvent itself. However, some of the recent changes have not been successful. Some of the staff appear disinterested, and the restaurant now has a different vibe compared to before.

Len provided excellent service at the restaurant, being very friendly and going above and beyond to help us save money. However, I can only give an objective review based on the overall experience.