Dunkin' - Torrington

Something is not right with the staff here at night. They use the drive thru speaker to accost women working at the KFC next to them. I was in the line around 8pm on Aug 10th when I heard the staff at Dunkin donuts calling the girl from KFC that wassweeping disturbing names. IDK what's going on with the staff here at night but it's very disturbing and the message I left formanagement fell on deaf ears. So if they're willing to cat call and say rude degrading things to staff next to their store Iwonder what they would be willing to do to a customer they find rude. So beware you might be getting something extra in yourcoffee that you don't want with the staff here at night!!!!

My daughter was undecided about which Halloween donut to choose, but the cashier was fantastic! She gave my daughter hints about the best three options, and they ended up laughing and joking together, which really helped brighten my daughter's day since she hadn't had the best time at school. After I paid, the employee told my 5-year-old daughter that she had cheered her up and encouraged her to come back.

Had a really nice experience today with friendly staff who let their fun personalities shine. Really felt like I started my morning right

They still make Decaf Americanos where most others stopped because of new machines. The manager there is Exceptional and runs a great crew. They are the only DD that makes my coffee better than I would.

I only get my order correct about half the time at this restaurant. My coffee was perfect, but the bagel was supposed to be an everything bagel and turned out to be plain. It's frustrating that they keep getting this wrong.