Tim Hortons - Toronto

Trip to Canada would be incomplete without trying and reviewing this most special coffee place for Canadians. I totally loved their coffee, even much more than Starbucks of which I am otherwise a big fan. Timhortons has an excellent selection of coffees and the quality of their food and drinks is amazing. I loved their caramel latte, iced cappuccino, even Greek yogurt smoothie and their hot cappuccino. I frequent it daily and also love the muffins and doughnuts. Most noteworthy were however the 'Timbits '. The small doughnut balls prepared in assortment. Canada seems extra beautiful thanks to Tim hortons.

This location is always dirty. You will very rarily find a clean table to sit at.They always skimp out on ingredients even if you pay to add extra. I paid to add bacon (3 slices to my bagel and watched the person put a single half piece of bacon and pack it up. I politely asked for a bit more and she rolled her eyes and said you have to pay for more (i did?? . Didnt feel like arguing it, a 1 star is much easier.The front entrance floor also had wet paint smeared all over the ground for people to step in, which none of the employees seemed to be in a hurry to clean.Consistently poor experience.

Why the camera recordings don't give it. I sent you a Gmail, but you never respond. Please give me the records of September 14, between 14 and 15. I do not want to file a complaint and take it to court.

Went in for lunch on Sunday. Incredibly slow service on all fronts. There were only 2 people in front of me and it took almost 20 mins before I got my order of a single chicken bowl. Staff milling about looking confused on what they needed to do. Would recommend more staff training here and better processes in place.They also only had chicken soup, not even chili available. And when I was served the chicken bowl the packaging was dirty. Very unappetizing.

I stop at this location whenever I work at a near by condo. I grab coffees and muffins for the building concierge, super, custodian and manager from here. The staff is so rude, I always say please and thank you...never in the past 3 months have I received a courtesy response from any of the staff. Further, they get upset when I ask for the muffins to be place in individual bags.