The Big Chill - Toronto

Proper ice cream shop with a host of delicious flavours to tempt all tastes. Old fashioned treats available such as banana splits, sundaes, ice cream topped waffles, shakes and floats. Retro vibe with amusing cow centred décor makes for a fun time for all ages. Cash or debit only.

A very underwhelming experience. Not sure if new owners took over. Service was not great...it seemed like the staff there wasn't very eager in serving their customers (at least 2/3 of the staff appeared to be grumpy and displeased with just taking the order). The waffle cone was stale and the ice cream was also not filled to the top or bottom...which meant that there was practically a lot of empty space and minimal ice cream with a stale waffle cone. This was also the case with two other friends I went with. The flavour and taste of the ice cream was just from a catering company/all you can eat cheap buffet style ice cream. There is also no test tasting, whereas other higher end gelato shops are willing to provide that. Very overpriced for that kind of quality, and will definitely not be going back...

The flavours and waffle cone was okay, nothing special. Based on price and taste, wouldn't visit again. It was $16+ for two cones (1 flavour each)

If I could rate this experience a 0 out of 10. I would. I went in tonight with my partner and we kindly ordered a waffle. The guy looked at us and his face dropped. He didn’t even take my order before he started the one waffle and started slamming the batter and machine loudly. The other gentleman (who was kind) took my order and told him to make one for me too. Then his attitude got worse and when he gave us our food he slammed it and turned around. After I said thank you, he was very grumpy. The one worker was great but the other guy was extremely rude and kinda ruined my night so that I don’t even feel happy to be eating this food (that I heard great reviews on).

Amazing retro ice cream shop. Excellent service and recommendations. We had a chocolate malt, cappuccino milkshake and half moon (fresh waffle with ice cream, sauce, and toppings . Visit. You won't be disappointed. Game room a plus :