Swiss Chalet Rotisserie & Grill

The food was good, I had visited this restaurant before and it wasn't too bad, just a few minor issues.

I was in a bind and happened to come across this restaurant which was conveniently close to my hotel.

I waited 3 hours for my delivery, only to receive cold food and half of my order was incorrect. The manager I spoke with was the worst I've ever encountered in a restaurant.

I was very amazed with the great service I received as I had an original reservation at the dufferin mall location but with storm power was out, unfortunately I had no call to advise me it was not open due to no power. One of my friend who luckily arrived early advised me and I was so dosas appointed. I had sent invitations and all to that location !!So last minute changes had to be done in an hour......Luckily I called this location at keele and explained the situation and they were very happy to accommodate and apologize even though it's not their location. I quickly rushed and called guests and once I arrived they were very helpful and even had a small extra table for me to decorate for baby shower. Great Chicken was delicious, hostess and server were awesome and friendly very attentive in all I was very happy. I did lose some guest due to traffick and change of plans short notice but the ones that made it enjoyed the get together and it was a success! Definitely will return here keep up the great costumer service and treating and making me feel at home.

My son and i stopped in on Sunday eve for supper-very busy which is a good sign. We were greeted and shown to a table. The waitress was very attentive and accurate. The food was much better than average for such a restaurant and we will return.