Swiss Chalet Rotisserie & Grill

I typically enjoy Swiss Chalet at most of their locations because you always know what to expect and the quality is consistently good.

The quality of Swiss Chalet has declined. I had their food this evening and the chicken leg was undercooked and the rice was extremely tough, like rubber.

I was hoping for better presentation. I ordered the chicken parmesan sandwich with a Caesar salad, but the plate looked a bit empty.

A reasonable wait time at their Take Out Counter.....but it unravels from here:The cash person (male) had his trendy bangs styled outside / over his hair net.Ordered 2 Festive 1/4 leg dinners - I picked up the bag(s) from the counter and dropped the small condiment bag on the floor. I assumed that the bags were tied together as the location at Borough drive does....but nope.When I was 1/2 way home, I noticed that I only had 1 cranberry sauce bag - not 2 (2 meals, 2 cranberry).So returned to the store for the missing bag/cranberry.Arrived home to enjoy my dinner only to find that only 1 of our dinners had stuffing!!!!!!C'mon! Such a disappointment all around. Why would only 1 Festive meal have cranberry (at first)? Why would only 1 Festive meal have stuffing?? Totally disappointed. Not impressed.

I went in for the festive special, paid and sat on the bench. I pulled my phone out to look at it and they said my order was ready! They must have been waiting for me. LOL. The place is clean wit easy parking. will go again.