Pizza Rustica - Toronto

I made a reservation thinking that the patio would be open due to no indoor dining because there were reservations available to be made. Google also said they were open, but they weren’t. When I got there I thought that I may have gone to the wrong location but I was at the right one. I called and the voicemail also directed me to making a reservation online. Really upset that I went all the way there for it not to be open for even takeout.

They were late opening so we actually thought they had closed the server started off busier with setting up and catching up it appeared she didn’t know we had a booking for noon and therefore wasn’t rushing. After a disappointing start service improved and ended on a good note.

Nice waitress, understaffed, lots of flies, probably better as a takeout restaurant

Food was fine, but the service was absolutely terrible. We practically had to beg to be seated or have our order taken despite the place being empty and multiple staff lounging around. Would not return or recommend to others. None of the staff wore their masks properly, or checked vaccine cards. 0/10 is my actual rating.

I had massage therapy nearby Rustica this morning and since I had a craving for pizza, I booked at this place, which I had dined at before, pre-pandemic. I booked for noon. I get there at quarter to, doors are locked. No one is inside, lights are out except for mandatory security lights, as in most shops. I am thinking perhaps they open right at noon? So I wait until noon. No one comes, same situation. I try to see if there is another entrance. Zero. Zilch. Nada. What's weird is that both on their website and at the door, it says open 24 hours. What the hell ? I went to Earl's instead where I had..... chicken wings! If a place is closed due to Emergency, at least, put a sign in the door! I called the number on the website. Voicemail, box full, can't leave a message.... Don't waste your time! Go elsewhere.