H-e-b Café - Tomball

Left a couple movies in the shopping cart and when I came back for them 5 minutes later the cart guy was gone and so were the movies.

HEB has a great place to go and have a freshly made sandwich, salad, pizza or eat any of the prepared meals and be able to it it there.

This locations sushi is subpar compared to the other HEBs in the area, specifically the spring rolls. They are smaller with very little lettuce and a sliver of crab stick. All the other locations are more fruitful, with nice lettuce and a full crab stick. Also, the Creekside locations spring rolls fall apart as you eat them, hence the reason to have more lettuce. This falls on management not following up with quality checks.

I have had no issues and it's always my favorite place to shop, pleasant experience.Always bright and clean!

Dear manager your bakery has a serious customer service issue. Every single employee that works in the bakery is rude, dismissive and unprofessional. They don't acknowledge anyone that walks up to the counter looking for assistance whether it's ordering a cake or purchasing something from the display case. I have had a conversation with several customers at the bakery counter and it's laughable how we all have the same experience it's like we're standing there and we're invisible! Today in particular I ordered a cake a week ago for my granddaughter's birthday party. My husband ran by to pick it up this morning he also experienced being invisible at the counter and was finally helped by an employee that took 10 minutes looking around and couldn't find the cake. Guess what they didn't make it fortunately I had a copy of the order so they're putting the cake together as we speak. This is the first time I haven't called the store to confirm a bakery order because in past experience when you call and speak to the employees of the bakery you get the same unprofessional, rude response over the phone that you get in person. Guess I should've called though because they're totally incompetent! Store management you should address this issue!