Yo Sushi - Thurrock

Great food, fast service, Dan was so lovely and helpful and made sure we enjoyed our food, great trip

The service was super easy quick atmosphere was pleasant, not too loud. Our server, Dan, was super nice helpful got us seated quickly.

This was my email to the company, take my review from there: Hi I visited your Lakeside branch today after being a regular visit to the Bluewater branch I was expecting the same brilliant service and food, unfortunately not! It must of been around 4-5pm, when we walked in there was a sign saying the fryers were broken but then it turned out they weren’t which we was pleased about. We seated ourselves as no one acknowledged us. Next to us was a lady on a laptop who I assume was the manager, she was the most miserable women I have ever laid eyes on! No smile just sat there on her laptop made us feel a bit awkward as we were directly in-front of her. Anyway ordered our sumo katsu chicken curry which came out with our starters! I started to eat my Katsu and the rice was so cold (not what I am used to at Bluewater) I called the waiter over who had been playing with a chess board previously.. He came over and when I asked about the rice he went off to get it re-heated (no apology) he then went to the moody manager who stared at us like we had made a fuss over nothing, he came back and said that they couldn’t reheat and that the rice is always cold? Sorry I have eaten at Bluewater many times and its never ever been cold! It ruins the curry! He said they could make us another one but would be 45minutes as the rice needed cooking? But then it wasn’t going to be that long and we were given new ones, the waiter went back to playing chess.. no one asked if the rice was better this time! Just zero customer service, I have always been a fan of yosushi and was really disappointed, even the dishes going round were all the same no deserts or green beans! I just felt we paid £45 for an awful meal really and we both left so disappointed.

I’ve seen the reviews on here about Yoh Sushi lakeside but I’ve Been coming here for a few years now and I’ve always found they give a Wonderful service lovely food .........as with all the yoh sushi branches I have been too ...and thank you Diana always helpful always smiling and no matter how busy you are you will always answer any questions my wife may have on the dishes and the extra chilli powder she always asks for

This is my 'local ' Yo-sushi and as a sushi freak I have to go here, but each time I do I get disappointed. Poor selection on the belt, poor seating needing repair /refurb and often items unavailable. On this visit I was concerned to see multiple trays of sushimi (hence raw fish) sitting out on the side when I arrived and still sitting there over an hour later when we left-not good I now prefer to drive over the bridge- an extra 20 minutes is worth it