Tim Hortons - the Creek in Stoney Creek

This morning I went to get a usual coffee and bagel which was delicious but I witnessed such a beautiful act of kindness. I’m not sure if it was the owner or store manager, but there was a man outside asking customers for money, she kindly asked him to stop asking customers for money and proceeded to give him a gift card. Huge applause to the way this was handled, with kindness and dignity.

Large Triple Triple Bacon Egg Cheese on a Biscuit. Very well made and prepared. Friendly staff. Always clean and cheerful. A Tim Hortons worth going to if your in the Highway 8 area.

Love going here during my lunch at school. Always great for a snack or a tasty treat. Love their coffee products and staff is ok. Sometimes that staff is very friendly and attentive to the customers needs but other times they are rude and dont even stop walking to ask you a question.

Out of all the years I have been going to Tim Hortons. I have never been to one like this, such an amazing place. This Tim Hortons by far has the best Customer service not just for Tim Hortons but probably some of the best I have ever experienced in my entire life! I am greatful and very happy that people like this still exist. Two employees (Shaubreet Mansour) they really took customer service to the next level and really make my day every time I go there with their positive over above attitude and their sincere generousity not just to myself but to all the customers I have seen them serving. I am now forever a loyal customer to this specific location just based on the simple fact that it's the best Timmies there is no offense to the others. Also I would like to say I didn't get a chance to speak to the other staff members as they're always very busy but they all are amazing! Great teamwork and their job is very much appreciated! God Bless!

The food is good and AFTER theyve taken your order service is fast- but getting your order taken inside is a pain. I went in and was able to download the app and do a mobile order, and get it, before the person in front of me in line had gotten to the cash. There were 4 ppl in front of me when I came in. At least in drive thru theyll take the next order while they work on one, inside this doesn't happen