Chili's - Terrell

We always order for pickup and have a great experience. Food is always

I was there at chillisShout out to Adrianne, apparently I clicked wrong numbers on survey. She did the best ever job.Literally best ever waiter

Great burgers. Like the chips and salsa and the lunch specials are great. Service leaves a little to be

Chilli was disgusting, tasted like a bowl of seasoning. Come on Chilli is IN their name!

We came tonight after a long and hard work week my wife was excited to come her where she loves to eat and drink the margaritas. We arrived around 8:30 there was a small 5 minute wait for 2 no big deal. As we were seated they took our drink orders pretty quickly and even had the drinks out within 5 minutes things were going pretty smooth. That’s about as good as they got. We ordered a trio dipper app and it went downhill from there the waiter we had disappeared the only time we saw him is when he got in another servers way and they dropped a customers entire burger meal and had to remake it. For 20-25 minutes nobody checked in on us. We even ordered 2 more drinks on the table kiosk. 10 minutes go by nothing… than they come out to sing happy birthday to someone and we are still ignored at this point half the restaurant has been cleared. When our app arrived 25 minutes later it was wrong! Then we ask about our drinks and they were clueless. At this point we have no food and my patience is extremely thin. I politely asked for the bill and left. This was a horrendous experience. Please understand any and all customers come in for different reasons ours was a long over due date night that we now have to salvage elsewhere. Never again will we spend money at this location