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Bidra med feedbackWe came as a party of 5 for a birthday brunch. We brought a small cake that was seen by the server Holly multiple times. We ordered are food with Holly and she just seemed like she didn 't want to be there very annoyed looking as she was interacting with us. After we ordered and got our food and drinks Holly only came by right after she dropped the food to check on us and we didn 't see her again until the end of the meal she never refilled our drinks or took plates out of the way. At the end we asked Holly for small plates to eat our birthday cake with and she 's scolded us for asking saying it 's arizona state law to not allow food in another restaurant as we had been sitting there with the cake for over an hour. We proceed to have her ask her manager which she comes back with a worse attitude saying nope we can 't do that and we go okay so why didn 't anyone tell us prior and Holly stated she didn 't see the cake and that it sucked for us. We tried to leave a $5 tip even though she didn 't deserve any tip and she grabbed the check with the $5 and brought it back to the table threw it on the table and said keep your $5 I don 't need it . We will never come back to this restaurant because of there service we received. We were understanding of not allowing the cake but after we had already been there that long and just the attitude from the start ruin the whole experience. The servers should also be required to brush there hair and wash uniforms prior to working because our server Holly literally looked like she had been dragged to work and didn 't not want to be there at all. It was a really sad and pathetic brunch and we will never be back.
Attitude attitude attitude and don't bring birthday cakes here!I will admit the food was actually good but the management and server Holly were terrible! We went out for a birthday breakfast for drinks and breakfast foods and our server did not seem like she enjoyed her job. Everything seemed like a chore to her like she had other stuff to do. She saw we brought a small cake for after eating and never told us we couldn't eat it there. We do this every year at multiple restaurants with zero issues ever, most places ask us if we want to put cake in refrigerator while we eat. But this place won't let you eat your birthday cake!They wouldn't bring us 5 plates to dish it up said it was against the owners policy and az state law (no az state law outlaws this! . In fact when we asked for plates there was quite an attitude in the reply but she said she would ask manager came back and said a firm no. A birthday cake can't be eaten there after 5 people spend over $110 on food! They basically said you can eat it in the parking lot. No offer to give us to go plates or anything that could make it easier. We asked for manager who was equally rude and not understanding. We weren't trying to sell outside food there, we weren't trying to avoid buying anything, we were trying to celebrate a birthday which is a bad idea to do here I suppose. I could understand this treatment if we came in spending $5-10 a person without outside food hurting your bottom line but this was over $20 a person tab and cannot justify coming back again! If I could tip only the kitchen I would! Normally I'm a big tipper too 20% but it is always based on service provided. My $5 tip was thrown back at me because I explained this experience warrants a lower tip. We all had to run home to eat birthday cake after this debacle of choosing this place for birthday breakfast!
Horrible experience with server named Holly. She looked homeless and was extremely rude throughout are entire meal from the time we walked into the door. Will never be back because of ther service. Please get better servers who want to be there to do their job.
Amazing place to stop and eat!!! Erika our waitress was amazing she was super fast and so friendly! Highly recommend.
Holly service today was awesome, she held down the bar and food service areas like a champ.I love the staff at the Tempe location and the food, I always feel at home. And every guest I invited to join me for a meal love this place.Thank you for what you do and keep providing excellent food and service.Dietary restrictions: Gluten free option are great, I love the gf cinnamon roll pancakesParking: Very convenient