Wildwood Kitchen - Telford and Wrekin

I haven't been to this restaurant in a long time due to financial reasons, but once again, I was disappointed with my meal and the service. I dined here yesterday, December 26th, on a first date. We ordered drinks and food, but my meal was served lukewarm. My companion's meal was okay, but it was different from what we had ordered as it had bacon and cheese added to it. Despite being hungry, no one checked on our table, even though there were only four other customers in the restaurant. The waitress cleared our plates without asking if everything was okay. When she offered us dessert, we declined, but then the bill appeared on our table without us asking for it. Upon inspection, we realized it was another table's bill, which included extra charges for bacon and cheese, as well as a 10% service charge. Since it was a first date, I didn't say anything and just paid the bill. I will not be returning to this restaurant due to the poor service, especially considering they were not busy at all. I would recommend dining elsewhere in Southwater.

My experience at lunchtime today was very disappointing. I ordered 2 Philly Cheese Steaks with Fries, but both sets of fries were cold. The sandwiches were served on rock hard toasted bread with cold cheese and very spicy beef that I could still taste at 7pm after only taking one bite. I eventually asked to just pay for our drinks, but then was asked if we wanted desserts or coffees a few minutes later. I had to remind them about our drinks bill and was surprised to see a service charge added to the bill. At that point, I just wanted to leave so I paid and left. It was a terrible experience and I will not be returning to any Wildwood restaurants again.

I must admit that the restaurant was packed with customers. However, it took more than 45 minutes for our food to be served, and when it finally arrived, it was evident that it had been sitting under the heat lamps for a long time. The pasta was dry and clumped together, and the ham on the pizza resembled cardboard. I have had larger burgers at McDonald's for a fraction of the price, and the meal only consisted of the burger and fries with no side of coleslaw or anything to make it more appealing. Overall, it was a very disappointing experience.

Been meaning to come here for ages and I cannot explain how glad I am that I finally did. The staff are SO lovely Leanne served us and was really friendly and bubbly. I didn’t catch the gentleman’s name who greeted us at the door but he was also really kind and welcoming. The restaurant is so nice and relaxed, warm atmosphere and just really chilled. The food was absolutely amazing Leanne recommended the mozzarella and caramelised onion garlic bread which was incredible. We got two pasta dishes, the carbonara and the piri piri chicken penne. Both delicious and really flavourful! We finished with the sticky toffee pudding with custard which was a really great portion for a dessert to share and was one of the nicest dishes I’ve ever had. Cannot wait to be back to try other dishes thank you guys! Will remember to take photos next time!

Literally the only customers eating but didn’t want to offer the lunch menu at 4:50pm! Needed to take drinks order first, then came back to the table at 4:57 and couldn’t put it through in time as the system shuts off! Absolute joke. So paid £19 for lasagne and a drink when i could of had lasagne and another course for £11:95! I won’t be going again and neither will my colleagues. I get it if it was getting busy or if she had tried or even asked the question so it’s a no if your in after 4:30 don’t bother ordering from the lunch menu. Lasagne was microwaved anyway.