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Bidra med feedbackOrdered through Just Eat. Absolute Shambles. All the food was cold, missing a wrap, daughter got 3 nuggets instead of 4. Reported it and was given a number to ring, turned out to be for technical support. Rang back to be told to try via the app. I don't understand how they get things so wrong, it's meant to be idiot proof, well clearly not.
Excellent service, manager Saleh was very friendly. Food quality was excellent. Restaurant was clean
Ordered chicken nuggets mango smoothie, nuggets ready quick but smoothie machine ran out of mango and number disappeared off board, after 5mins of nuggets being allowed to get cold I pointed this out to staff and still nuggets left out under no heat after 10mins I asked for a refund, I left disgusted I won't return
Dreadful, missing items and rude staff. Why can’t you be as good as hankridge? Keep learning I guess, everyday is a chance to be better.
After a lovely evening with my family, my husband decided to treat us to a McDonald's home delivery. After deciding what we all wanted, it was ordered.... The app kept putting back the time so it seemed to take longer and longer to arrive. When it did finally arrive, our whole order wasn't even there! We were missing at least half of it! The food that had arrived wasn't edible. The chips were hard and cold and tasted like I was eating cardboard!! The wrap that my son had was labeled as a BBQ bacon and chicken but was actually a garlic mayo chicken wrap! How on earth is that acceptable?! My husband contacted McDonald's and when asked what he wanted the outcome to be, he asked for the food to be delivered, they wouldn't and said they would give a refund instead! Why ask if they're just going to ignore the request?! I'm so very disappointed and definitely will not be ordering from there again!