Chozen Noodle - Taunton Deane

The customer service at this restaurant was great, but the rice could have used more sauce. I would definitely come back and recommend it to others.

Stopped at taunton deane services and decided on a change to mcD. Food was good and portion sizes more than adequate. Choice was very limited no katsu and no rice left

I’m vegan always have issues finding food at motorways so was pleasantly surprised to find an option at Chozen Noodle. A catalogue of terribly bad service terrible food resulting in my partner getting food poisoning so spent the rest of our journey stopping...for him to vomit (he was driving as I don’t have my licence yet His sickness continued throughout the day all of the night so he missed the event we’d paid to attend. Here’s a list of our experience: Tell my partner not to eat McDevils go to order from Chozen. One server was clearly finishing his shift, looked at me, handed something to his colleague without alerting him of my presence walked off. Remaining server continued doing something with stickers with his back turned. I alerted him to my presence his indifferent greeting should have been an indication on what was to follow. Food was labelled incorrectly. Didn’t know if the veg dish was vegan. Asked if he could recommend something for my partner. At one point he did say he’d eat any of them but I wasn’t convinced! The fried/baked items looked as if they’d been there since the previous day. Dry dark in colour exactly as you’d expect from the situation of being left out. The other dishes looked ok if not a little gelatinous. I ordered the veg option with rice as directed by the server as the noodles have eggs in. Something wrong with the rice. So he went to ask for help. He left me at least twice at the counter for what felt like mins at least each time. A colleague from another food outlet (the one we should have gone to but it was expensive) came back with him to advise him that the rice cooker was not on properly. She was a fine example of customer service apologised offered basmati rice from her place, I accepted she care back with the rice. Then the issue finding pot lids.... Then the issue finding forks...... no forks! I went via the very helpful server for a fork rushed off to the car for my partner (he’d been walking the dog outside) to eat. The ordering process took about minutes! Pots were practically empty. Mine was tasteless good rice though! His was ok not impressed. May have mentioned a few times he should have just bought a McDevil option. mins down the road my partner feels ill with stomach pains. Approx mins after purchase we’ve pulled up so he can vomit. This continued through the journey to Saltash, all day most of the night. I tried calling the services to discuss but there was no answer. NEVER EATING AT CHOZEN AGAIN!

We thought we'd give this a try instead of plumming for the usual McDonalds. It was awful and the service terrible. We chose the deal where you got a drink and a bag of prawn crackers for They were stale so were took them...back. We got another bag and they were the same. The response was simply a shrug from the woman on the till. Such a shame.

Inattentive bored server. Tiny portions hardly half filling pot. Gave me the sauce but scooped around the meat ! Extremely stale prawn crackers.