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Bidra med feedbackGreat customer service and the food is always delicious.
In the Governor Square Mall food court. The Mall and food court open at 11 am on weekdays. Today I was their first customer. : I had red beans and rice, sweet corn, Bourbon Chicken, an Egg Roll and some Unsweet Tea. It was all very good. Todd
THE FOOD EXCELLENT, BUT THE SERVICE TO THE PUBLIC IS TERRIBLE, THE YOUNG WOMAN VERY RUDE... HOW DO THEY HAVE STAFF LIKE THIS...
I paid for double sides, double meat. When I open my box, I thought they had mistakenly given me one meat instead of double. When I asked her, she insisted that it was double meat. I’ve eaten here for years so I know that that wasn’t factual, but there was a big line and I didn’t want to hold them up. I’ve posted a side-by-side of what I received and what they have on their site for the meal that I paid for. Mine is the one with a greenbeans. The one that’s on their site is the one with the rice and corn… you tell me if these plates look the same. She was rude to me and tried to rush me off insisting that I had double meat. So essentially, I paid for double meat and I didn’t even get a healthy one portion of meat. Food is too expensive these days. You would be better off going to the barbecue restaurant next to them because they actually give you your moneys worth.
Lately the customer service have been horrible. Not sure if there’s new management because I don’t see the same people working anymore and the portions have gotten extremely small. The spicy bourbon chicken not spicy anymore either just tastes like the regular bourbon. I used to could eat off my plate 2-3 times now I can only eat once. The price has also went up. I think my last time going was my last time.