Alona Hidden Dream Resort - Taiwala

The restaurant, much like the hotel, provided awful service. We ordered three dishes and it took 40 minutes for one of them to arrive, and when it did, it was incorrect. After sending it back, we had to wait an additional 15 minutes before receiving our food, which was very mediocre. The Pad Thai seemed to be made by someone who had never tasted Thai food before. The crispy pig was anything but crispy, it was tough to chew, and everything tasted bland. Overall, the quality did not justify the price.

The restaurant was not so busy when we arrived and it was one of the reasons for the choice. We had to attract the attention of a waitress after about ten minutes for menus, after we had decided our choices, we had to do the...sam for someone to take our order. not sure if we had to wait for the English speaking staff. once we ordered drinks after about fifteen minutes and eat (a dish at a time) after forty. When the food arrived, everything was forgotten, it was delicious. very recommend the seafood that stole the show. the atmosphere inside the restaurant became better as it was filled, only care is that we wait 40 minutes for eating when it was quiet I was terrible thinking how long people waited when we were gone. eating is worth waiting, so they give themselves time.

Stopped in here a couple of nights ago for dinner or at least that was the plan... Waited 40 minutes to be told that what we ordered (a curry wasn 't available. I kid you not! But that wasn 't the worst part about it. During...our marathon delay I needed to use the bathroom; no paper. Asked the waitress who pretty much blew me off, so I took a pile of napkins off of one of the tables, nobody batted an eyelid... Now the punchline the toilet wouldnt flush (no water embarrassing! Step outside to wash my hands, again no running water in the sink. But there was an ice cream bucket full of dirty soapy water, that I guess many other had used. No towel or paper to dry my hands afterwards. Lovely. And of course then I return to the table to find out there was no meal coming anyway... Utter garbage all around. No food, busted washroom and service people that couldn 't give a damn. I know this is Asia (not my first trip out this way but every facet of this 'meal ' was terrible. Stay away!

Beautiful place, very comfortable location, close to everything, staff and owners very friendly and courteous

Space was clean. aircon worked well. we were in room 1 where wifi is the strongest. the aircon was split. the reason why I rated it is 4 because it mosquitoes a lot. I think it came from the aircon. but it was a very comfortable stay.