El Pollo Loco In Dana Po

I LIKED the food. The staff are nice and the restaurant looks amazing. Thank you for this delicious food .

8 11 24 6pm just pull into drive through. No chicken! Only chopped up stuff in burritos and the like. Dined at Habbit in the same center. Now that was good!

Horrible!! Don’t get me wrong, I’m a total El Pollo Loco fan, especially for the double chicken tostada. However, this particular location was horrible! The food was just barely better than the service. The woman taking my order in the drive thru had a very thick accent so we were having a little trouble understanding one another, I ordered a double chicken tostada with no beans (I’m allergic) and rice only, and that was it. She wasn’t understanding my no beans, she kept saying “yes beans” so I finally just said you know what let me pull forward to the window to communicate this. Keep in mind there was no one in front of me or behind me at the time, I was the only customer. So when I get to the window I said “did you get the no beans all rice instead?” She says “you want beans?” I said “no, I’m allergic to beans I only want rice”, finally she got it and radios back to the cook speaking in Spanish and then looks at me with a “ugh” sigh over the radio, like I was asking so much by requesting no beans. So then she just hands me the credit card machine for me to pay, I said wait and show her my phone as I’m using my app, she once again lets out a big sigh like I’m completely inconveniencing her and asking so much of her! Then she again hands me the credit card machine and as I’m paying she puts her elbow on the counter, rests her head on her hand and literally starts shaking her head at me!! I get my food and not only did it not taste fresh, there was hardly any chicken (and I just paid for a double chicken and had but maybe 6 pieces of chicken total), there was no rice, luckily there was no beans, but I was given a tostada bowl with lettuce and 6 pieces of chicken, no pico, no nothing! It was terrible!! And the rude, condescending, unfriendly worker was even worse than the food was! I will NEVER go to this location ever again!!

The air condition is not working is to hot for costumer’s and workers

Great restaurant, very clean and organized. The only reason I give the food 4 stars is because of the portion. The food is very tasty but the portions are microscopic. I ordered a half chicken but the portion was very small. Most of the chicken was bone and skin. Not a lot of meat. With the same price you can get more food else where.