Sonic Drive-in - Syracuse

Every wait in line every time I come here is at least 15 minutes to a half an hour. Why do I keep giving them a chance!

I was hopeful this Sonic was going to have better service than the one on Erie Blvd but it is just as terrible. There is no point in ordering through the Sonic app because when you arrive at your stall they don’t bring the food out. You have to hit the red button for them to tell you “drive-thru only”. When you pull up to the drive thru ordering, you have to wait 5 minutes until someone even acknowledges that you’re there waiting. Then you have to wait another 10 plus minutes for a simple drink. The service is painstakingly slow, the employees’ attitudes are not welcoming or nice, and ultimately it’s not worth stopping.

This Sonic has the most rude and unprofessional fast food workers I’ve ever encountered. Do yourself a favor and go somewhere else. I waited a very long time and then was yelled at because I asked for them to actually make what I ordered. I will never be coming back here.

The wait was horrible, and the staff were rude. The drive in is closed and they are short staffed. The wait was over 40 minutes.

The Lady taking orders at window was not pleasant. They are very slow. Our first and last time trying Sonic.