Domino's Pizza - Syracuse

Not happy!! We ordered and paid for a Large (14 Thin ExtravaganZZa through the app. The delivery guy came 45 minutes later and asked me what I had ordered. I told him and then he said, oh they gave me the wrong order. I’ll have to come back. when he didn’t come back 45 minutes later, I called the store. The person that answered the phone said it will be there soon and hung up on me. 15 minutes later the pizza showed up and the new driver asked for payment, when I told him I had already paid, he didn’t believe me and called the store. After speaking with the store, he turned around and said have a good evening and walked away. Leaving me with a cold, pizza that was not appetizing. I will never order from this Domino’s again!

DO NOT ORDER FROM THIS STORE I AM A SEMI TRUCK DRIVER AND CALLED THIS LOCATION TO PLACE MY ORDER AT 11pm he answers the phone and says “pick up or deliver” I say deliver and give him the address he said we don’t deliver there and hung up in my face immediately after! Mind you I’m literally 7 mins from this store so I calls back and I say can I speak to a manager he say I am I asked for his name he pause and says mat! And I say well I would like to place a order and I’ll pick it up he say you can’t we deliver only keep in mind this is only 1 min later after the previous call. So I go to google it shows take out hrs til 11:58pm. I even go on the app and try to order it lets me place my order and all. So I believe he just didn’t want to take my order or work! Because in the background I hear laughing and music playing. I would definitely LIKE FOR SOMETHING DONE I would like a follow up call regarding this matter!

I arrived about 15 minutes after my order was ready. They didn’t have my order. Then after a few minutes the manager named Ben came up and said that they gave my order to someone else. He said I could wait for them to remake it. Didn’t offer to do anything for the mistake they made. I couldn’t wait for them to remake it so I asked for a refund. While Ben was working on my refund, another employee came over and asked me what was wrong. I told him what the manager said and then the manager started getting snippy with me. He was rude and unprofessional. I usually don’t have any problems with this location but I will think twice about ordering there again.

Purchase a medium cheese pizza one slice had a Fist size hole.

I ordered from this load to lunch, and they had it delivered as on the pizza tracker almost 45 minutes before delivery and then, when my food was delivered, I had to heat it up in the microwave that makes it terrible for pasta and bread sticks, so I came out of the load was greeted by someone who told me that they were the manager why I had asked them why he had said this and said everything