Ferrara Pizza And Pasta - Sylva

Worst pizza I’ve had in a long time. Stayed at a local hotel for a Kayak Bass Fishing tournament on Fontana Lake. Their menu mentioned that they were from New York , so I was very excited for some good pizza I’m originally from NYC, so I know what NY pizza should be, and this WASN’T it! . I asked for Thin and crisp , and they forgot the Thin part! . Got back to my hotel only to find that the pizza tasted disgusting. The sauce had an odd taste and unfortunately, I trashed it. My order also sat on the oven for a bit after it was done , as I heard the cook say , “this order has been done and I don’t know why it’s still here “. The positive reviews are from folks who obviously don’t know good pizza. Very disappointing

The pizza and garlic rolls were delicious! The service was not. We had to ask for drink refills. Was not spoken to unless we were asking for refills. My daughter accidentally dropped her cup on the floor where almost half spilled out and I picked it up with the napkins that were on the table…….a waitress walked right past me without offering to help and the girl at the counter right behind us was on her phone the entire time. Not impressed at all. Will not be back.

We are from West Virginia We were in the area for vacation and I wanted pasta and my husband wanted pizza so we googled pizza and pasta and Ferrara popped up so we hit drive and when we got there it was really busy but let me tell you it didn’t matter those waiters and waitresses were amazing so kind, I got baked ziti and my husband got a pizza with ham and bacon, both were amazing delicious! The food came in a timely manner for how busy they were, it was a great place! We will definitely be coming back if we are ever in the area again,!

Excellent all the way around. I knocked my pizza in the floor with the to go box when I hit the metal stand. They made me a new pizza even though I had eaten 2 slices from the old one. UNSURPASSED CUSTOMER SERVICE. Food is EXCELLENT.

Been multiple times and the food is great! Unfortunately the customer service gets worse each time. We ate here tonight and literally waited 15 minutes with empty glasses(1st and only refill which we had to ask for). The girls are more interested in socializing behind the counter! After another 10 minutes we finally get the bill. We drive 25 min just to come here alot but we will definitely stick to pascalinos from now on!!