Tim Hortons - Surrey

Staff are friendly to normal people but overly rude to homeless. Mens bathroom is trashy broken lock can't close door trash on floors **** on floors and seat .

Have been known to serve truck drivers who walk up to the drive-thru window after the lobby is closed.

I must say their ice caps are delicious and very friendly staff.

Such a bad experience i had last night in this tim hortons. I ordered french vanilla coffe it was sooo sweet alot of sugar in itt too much . I not like this tim hortons . I also order a wrap it was good flavourfull but the coffe was not in fruitful result .

Asked for knife and spoon for my soup and she said it was in the bag, didn’t want to double check in front of her and take her word. So I just drove off.Soup did not come with any cutlery, no bread or butter either. I’m not going to drive all the way back there and ask for it, instead writing this.She was in the drive thru at 12:40pm December 26.