The Clayton Public House - Surrey

We had 3 appetizers .. the Calamari was one and cooked the vest .. was not crispy .. should be cooked more

We had been once before for seafood night and it was awesome. So we thought we 'd make a reservation as a treat to ourselves on St. Patrick 's Day. Upon arrival we did not feel welcomed at all. Even though we had made a reservation for 2. The host (bouncer) by the photo scanner (which/who was not there on our last visit) was rude and cold, he clearly was never trained in resturant customer service. He made us feel like we were causing him discomfort by arriving for our reservation. He informed me that reservations on Open Table were not accurate. He asked us to stand by the door. After 15 mintues, someone who seemed to be a manager came over holding a tablet and asked me my name. He then informed us that he took down our reservation because we were 15 minutes late. I let him know that we had actually been standing by the door waiting to get in for over 15 minutes now. With no apology, he said on well we might still have something and guided us to the very back corner of the resturant. We sat beside some old Christmas decorations. The service from our waitress was mediocre, she didn 't write any of our orders down so she forgot things and had to be reminded a few times. The St. Patrick 's Day playlist that was played over the sound system was offensive, as a Irish Catholic going into the public to celebrate I had higher expectations. At one point Teddy Bear 's Picnic played for over 10 minutes. Our seafood was not as well cooked as our last visit, lots of crab legs empty with no meat inside which would 've been clearly seen by the kitchen if there was any quality control. At the end of our visit our bill was $200.00, we expected more/higher quality service overall when spending this amount of money. Can 't say we 'll be back at this point.

We had booked a table for 7pm and had confirmation but there was no table and our names were no where to be found

The table we had reserved people were sitting at , we were not late. Thank go people left a few min later. It took about 5-8 min for the server to come by , but when she did she was awesome and food came out fast and was great .

Love the seafood Wednesday nights. Coming every Wednesday now!