Creams Cafe - Surrey Heath

Disgusting Hygiene! AVOID! Went in for dessert after a lovely meal at a nearby restaurant and ordered two waffles £20 absolutely rip-off) While we were waiting for our order.. I noticed the front of house host that had seated and provided the us with menu 's go into the kitchen area and start cutting fruit and plating food BUT he never washed his hands or put on gloves on before doing so!! This is disgusting! How can a 'kitchen ' area not be restricted and very disappointed a restaurant would allow their staff to handle food that someone has paid for in this manner! Sort your staff out, provide better training on food safety and clean your cutlery better!! We won 't be back and also wouldn 't recommend to others.

Awful service, waited so long only to be told afterwards that they didn’t have most of our order. Asked for refund and got charged twice before I finally got a refund! Will never go there again!

Phoned up twice to ask if they accept Amex first told the girl who answered couldn’t hear me when in actual fact her English was so bad she didn’t understand what I was saying. Gave benefit of the doubt and phoned back same person answered said she would ask her manager. Wondered around with me holding on phone shouting AJ AJ!! Then said “ I can’t answer your question as my managers out having a cigarette “ with that I said I won’t be visiting your clearly very unprofessional and hung up…

Absolutely ludicrous....took my Autistic Daughter for a treat today, to be told her Voucher only lasts 1 month......WTAF.. very Rude manager who basically couldn't care less... ill never return,looks like it needs a good clean nothing on Display to look at empty fridge....

Will not be going again ordered 4 desserts i came out had finished before the other 3 come. Toilet blocked and when told the manager got extremly rude didntput a sign up to to close it off The place was not clean with no reguard for hygene at all Staff miserable not a pleasent experiance