Starbucks - Surprise

The worst Starbucks I have experienced!!!! Some Employees definitely do not want to be working there. 95% of the time my drink is wrong. Would not recommend.

Bunch of entitled kids working there. No smiles on their faces. When you approach to make an order they just stare blankly at you instead of greeting you and asking for your order. Horrible service and even worse attitude.

Barista was very rude, didn’t make the correct drink, and when I asked if I could have it remade to what I asked for, I was told this is what I ordered and this is what they made. I order the same drink every time and even if it was by mistake the attitude and initial refusal to remake the drink is crazy. This place routinely has bad service.

Awful experience. After 45 min of waiting I have an awful child with a horrible attitude telling me that their blender doesn't work. I said ok... I have been wanting for a long time now... Instead of apologizing she went ballistic and almost yelling at me if I want a refund or another drink. So I told her that with that actitud I wanted a refund. I had to make the line again, when I got to the cashier, she haven't tell him about the refund. And well, they can not give refunds because they are not technically Starbucks, they are FRY'S.So... I took a picture of the place to write a review and she just went NUTS!I started walking to customer service for the refund and then she started yelling that I was harrasing at her job, that she was a minor and that I was harrasing her over and over again.I didn't even turn around, with this kind of trouble childish behavior that is the best you can do.Horrible horrible. And I think it is ok to hire minors I guess, but if they are mentally instable, many it will be better in a position were they don't have to deal with customers.Frys manager saw what happened and apologized, he refund me and was nice enough to give me something extra for the inconveniences.

Never been to such a slow Starbucks in my life. One other person in line over 20 minutes to get 1 small frap. Insane.