Big Apple Bagels - Superior

Love big apple bagels but quite sure that they have made my sandwich useful when I gave a fairly low tip. Didn't even get my bagel. Just a sad, cold, undamaged bagel. I would type more when waitresses come to my table to ask my order and then bring out the order, but these are hourly wage earning employees. I shouldn't pay extra for their wages. You just take my order, make a sandwich and call my name. This?s not really 10$ top worthy service on a 15$ order. Small employees?

I ordered my bagels online as a surprise gift for my daughter. They were delivered as desired and on time. I called the store to ask her to put a note on the bag so she knew they were from her parents and they did it without hesitation. The bagels were also great.

Unfortunately, I cannot leave a good review. During the appointment of the participant was not able to hear me as I gave the order, nor could I hear them how they spoke too fast and much too soft. I asked for a hazelnut slat. Long story short I ended up with a plan latte. When I informed that I had actually ordered a hazelnut salad, everything was said: that costs extra. Nothing like: I can do this for you or even for a Sorry, let me see what I can do. I didn't do anything about the mistake, but in the long run the latte sat in the garbage and left. It will be hard to return with such bad customer service. I've been serving clients for 20 years. Mistake. As you treat your mistakes makes the whole difference in the world to make a good customer experience, even though things go wrong first.

So many bagels to choose from! If you don't have a bagel person they have many muffins! Was not impressed by the Smores Mocha. However, the smoothies are delicious and go with a lunch BLT.

Ordered a bigger box for the morning of a wedding. I got so many compliments on how soft and tasty the bagels were! Will definitely be back!