Feedback
Bidra med feedbackHuge fan of the place. great service, the restaurant owners and the server are super nice. you eat is something of the best I had in the opposite. my favorite is huh with brokkoli and pfeffer garnelen. I have recommended the place for all my friends and they all love it! highly recommended!
Bad food, bad service and a bunch of excuses of why their food is skimpy and not good, never coming back, there is many better places in sunrise. I ordered the lunch special I was expecting to get pork fried rice with chicken and broccoli. Instead I got plain rice with loads of broccoli and two small pieces of chicken. When I called to inform them the lady on the phone was very rude and told me to order something else next time instead of practicing customer service. This was my first and last time ordering from these ppl
I am a huge fan of Burmese food Burma Superstar is one of my fave restaurants, but it's a bit far. I heard that Happy Wok Sunrise has Burmese food, as well as Thai and Chinese food, so we went here for dinner one night. The service here is really great but the food was just okay. We got the tea leaf salad, the pumpkin tofu (it's pumpkin chicken on the menu, but we subbed out the meat for tofu), the roti, and the pad see ew noodles.
I ordered Chicken Chow Mein BUT with Pork Fried Rice instead of White Rice. The lady owner asked if I wanted the Combination platter and I said No because during early Pandemic when I ordered food the Pork fried rice came with barely any pork in the combination platter and when I called to complain then the same lady (OWNER) explained that her food delivery from large manufacturers were minimal, which was very understandable. She advised me to get Pork fried rice in future orders as quarts, pints or regular orders, in which the rice comes with more pork in it. Following her advise I ordered a few more times, but most orders were Chicken Wings with French fries or Honey Wings and fries. I rarely had a problem except when they charge for extra pork in rice, because I know with years of experience from ordering from them that they use a nice amount of pork. TODAYS ORDER: I went forward with the Chicken Chow Mein with PINT OF Pork fried rice because she reminded me that the combination platter only comes with very little pork in rice. I ordered Chicken Chow Mein and a PINT OF PORK FRIES RICE. SHE ADVISED IT WOULD BE DELIVERED ABOUT 55 MINUTES. My order came with MICRO PIECES OF PORK IN IT. I called to explain my concern on the rice due to her advise to get regular order of pork fried rice INSTEAD OF COMBINATION PLATER that comes with minimal amounts of pork) and the lady OWNER kept saying that I complain always, kept talking over to me to DONT ORDER HERE AGAIN and hung the phone. I called again to tell her of the amount of pork was MICRO SIZE AFTER SHE ADVISED ME TO BY REGULAR PINT OR QUART SIZE THAT HAS PORK, and AND I WANTED TO SPEAK WITH OWNER, SHE SAID AHE WAS THE OWNER AND SHE HANGED UP THE PHONE AGAIN. CALLED A THIRD TIME AND NO ANSWER I FIGURED I CAN CALM HER DOWN AND ME TION OUR PREVIOUS GOOD BUSINESS:CUSTOMER RELATIONSHIP OF MANY YEARS The lady owner of HAPPY WOK from 4-5 years ago that I’ve done business with, was a nice lady. Very kind and loving, but I strongly believe due to PANDEMIC and financial impacts on small businesses that they may be still struggling. It doesn’t give them a reason to discredit ANY paying customer that she hangs up and yells even after she’s being questioned about what SHE ADVISED WOULD BE THE BEST ORDER OF RICE FOR PORK AMOUNTS. SHE hanged up again. I advise that Not to order Pork fried rice because there is literally no pork in it. If I could Forward a picture of what they send. The BBB and local customers would stop doing business with them because OVERALL: WE ALL ARE STRUGGLING IN THESE TIMES BUT IT DOESNT GIVE ANYONE THE RIGHT TO TAKE ADVANTAGE OF OTHERS SO THAT HAPPY WOK CAN GET AHEAD.I STRONGLY ADVISE THE LADY OWNER TO Please take time and understand that in a business we must resolve the best way possible and if you can’t, then go forward or suggest another option on menu, BUT NEVER HANG UP ON A CUSTOMER UNLESS THEY ARE DISRESPECTFUL. I BELIEVE SHE CAN NOT DEAL WITH THE PRESSURE FROM DISSATISFIED CUSTOMERS. WITHOUT US CUSTOMERS, THERE WOULD BE NO HAPPY WOK.I AM A MARRIED WOMEN OF 11 CHILDREN (all grown now) FROM ONE HUSBAND- SO I KNOW WHAT PRESSURE IS AND FEAR OF FINANCIAL SETBACKS OR FAILURE MEAN. I HOPE YOU READ THIS AND ALLOW IT TO HAVE YOU INTROSPECT ON THE REAL REASON WHY YOU HAVE CHANGE TO WHAT THE SEVERAL BAD REVIEWS I HAVE READ OF YOU AND YOUR DISREGARD TO CUSTOMERS COMPLAINTS. AND YOUR WAY OF DEALING WITH CUSTOMERS SINCE THE PANDEMIC I WISH HAPPY WOK BETTER TIMES AND HOPE SHE CAN GO BACK TO THE NICE LADY OWNER SHE WAS BEFORE THIS PANDEMIC THAT FINANCIALLY HURT THE ENTIRE WORLD- NOT JUST HER BUT WE ALL STRUGGLE. GOOD LUCK .NOT AN ANGRY CUSTOMER BUT CONCERNED FOR OTHERS AND HAPPY WOK”S CUSTOMER RELATIONSHIP WITH THE LOCAL RESIDENTS AND BUSINESSES.TO YOUR REPLY:HOW MOST CUSTOMERS HAVE THE PROBLEM, YOU CARRY THE LICENSE YOU WORK ALL DAY UP ALL NIGHT TO WRITE A BOOK. NEED PEOPLE TO HEAR YOU LITERALLY EXPLAINING YOU BELIEVE I AM THE PROBLEM AND MANY OTHERS WHO WROTE REVIEW AND 5 YEARS YOU SERVE ME SO AM I WHAT YOU SAY NO IM NOT YOU LIE ON BAD REVIEWS ITS SAD
Food does not taste good at all. Egg foo yong’s gravy was horrible. No taste. Do yourself a favor and drive a few blocks to another place